Refund & Return Policy – Marcello Venti

We want you to love your purchase from Marcello Venti. If you are not completely satisfied, please review our return and refund terms below.

1. Returns

• You may return items within 14 days of delivery.

• Returned items must be unworn, unwashed, undamaged, and in their original packaging.

• To initiate a return, please contact us at marcelloventi000@gmail.com.

2. Non-Returnable Items

• Gift cards.

• Personalized/custom-made items.

• Sale/discounted items (unless defective).

3. Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.

• Approved refunds will be processed within 7 business days, credited to your original payment method.

• Shipping costs are non-refundable.

4. Exchanges

• We only replace items if they are defective or damaged. Please contact us for exchange requests.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service to ensure safe return.

6. Contact

For return or refund inquiries, please reach out to:

Marcello Venti
Email: info@marcelloventi.com